News
Decagon Introduces Proactive Agents
Decagon’s new outbound voice capability enables voice agents to proactively call customers, with voice models fine-tuned to handle the unique technical challenges of outbound calling.
Decagon’s new outbound voice capability enables voice agents to proactively call customers, with voice models fine-tuned to handle the unique technical challenges of outbound calling.
Together, Movate and Kahuna Labs are developing a new commercial and delivery model that combines AI-driven intelligence with expert human support to reduce the total cost of technical case resolution.
