AI Agent

Latest

Ada’s GenAI Agent Automates Customer Service

Ada’s customers with top performing AI Agents are resolving over 80% of their customer service inquiries across multiple channels and in dozens of languages.

Staff Writer

November 18, 2024

Salesforce Announces Agentforce for Marketing Efficiency

Unlike AI tools that depend on human requests, Salesforce's ‘Agentforce’ operates autonomously.

Staff Writer

September 16, 2024

Sobot Announces the Launch of Upgraded AI Agent

Sobot's AI-powered chatbot and inbound voicebot can receive customers and answer their questions automatically based on the knowledge base, so that they don't need to transfer to human agents.

Staff Writer

August 28, 2024

SignalWire Launches AI Agent

SignalWire Markup Language (SWML), and SignalWire Call Flow Builder contribute to the functionality of the AI Agent.

Staff Writer

July 07, 2023

Showing 2-2 of 2 Previous

Advanced Search

Latest Stories

Marketing Moves Centre-Stage as Creativity Meets Tech at Cannes

14 hours ago A snapshot of on-the-ground insights: What marketers, product leaders, and creatives saw, said, and took away from Cannes Lions 2025.

Major Brand-Tech Collaborations in Advertising at Cannes Lions 2025

15 hours ago Cannes Lions 2025 highlighted global advertising and media innovations, with major companies launching AI tools, streaming integrations, and programmatic solutions to drive performance marketing and real-time consumer engagement.

Omnicom Partners with X, PayPal, Amazon, Meta & More at Cannes Lions

15 hours ago Omnicom Media Group expands its media and data capabilities through new platform partnerships, aiming to support more precise, real-time audience targeting across livestreaming, sports, retail, and commerce media environments.

Why Customer Data Still Isn’t Delivering ROI

22 hours ago Why is customer data still failing to deliver ROI? Leaders from Forrester, BECU, and Citizen Watch unpack the real reasons and share strategies that actually work.

Zoho Launches Zia Hubs

22 hours ago Zia Hubs automatically organises the uploaded content in each hub by grouping related information such as section headings, supporting text, and visuals to preserve context.

Samba TV, InfoSum Unite for Privacy-First Media Planning

22 hours ago InfoSum enables secure, federated data collaboration, allowing Samba TV and WPP Media to support brands in scaling AI-powered marketing solutions without compromising data privacy or control.

ROR Acquires Incline Marketing

22 hours ago The acquisition strengthens ROR’s ability to deliver integrated organic media solutions, expand into new verticals, and enhance the full customer journey for location-based service businesses.

Globant Launches Globant FUSION

22 hours ago Globant FUSION covers marketing functions, centralising all of them within one ecosystem and simplifying the execution in a single integrated experience, adaptable to different channels, budgets, and business contexts.

Botify Expands its AI Agents and MCP Server Integration

22 hours ago Botify’s new AI agentic capabilities give brands the advantage of speed, enabling optimisation at scale and driving meaningful visibility across both traditional search and AI-powered discovery platforms.

Supermetrics Acquires Relay42

2 days ago The acquisition by Supermetrics will introduce integrated features for both platforms, including AI Agent–powered workflows that automate data analysis, journey optimisation, and activation across channels.

AI Agent

Latest

News

Ada’s GenAI Agent Automates Customer Service

Staff Writer

News

Salesforce Announces Agentforce for Marketing Efficiency

Staff Writer

News

Sobot Announces the Launch of Upgraded AI Agent

Staff Writer

News

SignalWire Launches AI Agent

Staff Writer