Customer Experience Summit - 14-15 March 2023 | Riyadh, Saudi Arabia

News

SugarCRM-Debuts-Digital-Self-Service-Capabilities

SugarCRM Debuts Digital Self-Service Capabilities

SugarCRM introduced digital self-service capabilities to help business-to-business sellers keep pace with customer demands. Sugar's new self-service capabilities empower customers to self-serve and connect with...
Gainsight-Partners-with-Productboard

Gainsight Partners with Productboard

Gainsight and Productboard announced a bi-directional integration between Gainsight CS and Productboard that helps product and customer success teams collaborate to drive customer satisfaction...
Emplifi-Integrates-Social-Marketing-Cloud-with-Snapchat

Emplifi Integrates Social Marketing Cloud with Snapchat

Emplifi, a unified customer experience platform provider, has integrated with Snapchat to allow companies using Emplifi's Social Marketing Cloud to measure and manage their...
Air-France-embarks-on-WhatsApp-for-a-more-direct-relationship-with-its-customers

Air France Embarks on WhatsApp for a Direct Relationship with its...

Eager to adapt to the digital habits and uses of its customers, Air France is offering a new communication channel with customers on WhatsApp....
Dash-Hudson-launches-“Campaigns”-With-Google-Analytics-Integration

Dash Hudson Launches “Campaigns” With Google Analytics 

Dash Hudson announced the launch of Campaigns, an intuitive, cross-channel social commerce reporting tool that takes the guesswork out of measuring ROI With its new...
TTEC-Digital-introduces-InteractionSync-for-Amazon-Connect

TTEC Digital Introduces InteractionSync For Amazon Connect

InteractionSync can help increase interaction quality by enabling agents with a deeper customer focus TTEC Holdings, Inc., one of the largest global customer experience (CX)...
Tinuiti-Acquires-Ampush

Tinuiti Acquires Ampush

Tinuiti redefines its social offering with the new acquisition, the firm's third since 2021 Tinuiti, the largest independent performance marketing firm across Streaming TV, Google,...
Hero-Digital-Acquires-Omnichannel-Commerce

Hero Digital Acquires Omnichannel Commerce

The Omnichannel team brings extensive commerce expertise through their track record of accelerating outcomes for brands Hero Digital, a customer experience transformation company, announced its...
Blue-Wheel-and-Retail-Bloom-Announce-Merger

Blue Wheel Merges With Retail Bloom

Blue Wheel, an omnichannel digital commerce agency with over a decade of experience, and Retail Bloom, an e-commerce marketplace agency, announced their merger to...
MeridianLink-Announces-Marketing-Automation-Product-Advancements

MeridianLink Announces Marketing Automation Advancements

Enhancements to MeridianLink Engage empowers financial institutions with personalised data and campaigns to build deeper connections with consumers and grow their customer base MeridianLink, Inc.,...

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