Transcosmos releases a VoC marketing solution
The VoC marketing solution offers a scheme that centrally manages diverse VoC (Voice of the Customer) accumulated via user touchpoints across social media channels
Transcosmosinc....
Lulu Group, Amazon To Optimise Online Shopping
Amazon and LuLu Group are combining their best-practice, customer knowledge, logistics innovation, and technology expertise to optimise operations, reduce delivery times, and provide an...
Emirates Extends Biometric Services for Travellers At Dubai airport
The agreement improves passenger traffic procedures inside Dubai International Airport Terminal 3 and ensures a faster, more efficient airport experience for travellers transferring to...
Buying Buddy Adds Email Marketing to IDX CRM
Buying Buddy has added email marketing features to its IDX CRM for real estate professionals.
The new email marketing feature helps agents create targeted email...
AppHub Acquires REVIEWS.io
AppHub, an ecommerce enablement platform provider, has acquired REVIEWS.io, a provider of customer review, loyalty, survey and user-generated content (UGC) solutions. Financial terms of...
Aivo Launches Video Conversational AI
Aivo, a provider of artificial intelligence technologies for customer service, has developed Video Conversational AI with Synthesia, provider of an AI video generation platform...
Playvox Expands Workforce Management Capacity Planner
Playvox, a provider of contact centre workforce engagement management (WEM) solutions, has expanded its Workforce Management (WFM) Capacity Planner solution.
Within the Capacity Planner, contact...
Qashio Raises $10M Accelerate KSA Expansion
UAE-headquartered fintech Qashio has raised $10 million in a seed round, with participation from strategic international and regional investors to accelerate expansion into the...
Aramex Selects Sprinklr AI Chatbots to Transform Global Customer Service
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Aramex – the Dubai-based provider of comprehensive logistics and transportation solutions...
SEO.co Expands SEO Auditing Service
SEO.co, an SEO company, announced the expansion of its SEO auditing service to include complete backlink and content audits.
The new service is designed to...
