SugarCRM Debuts Digital Self-Service Capabilities
SugarCRM introduced digital self-service capabilities to help business-to-business sellers keep pace with customer demands.
Sugar's new self-service capabilities empower customers to self-serve and connect with...
Gainsight Partners with Productboard
Gainsight and Productboard announced a bi-directional integration between Gainsight CS and Productboard that helps product and customer success teams collaborate to drive customer satisfaction...
Emplifi Integrates Social Marketing Cloud with Snapchat
Emplifi, a unified customer experience platform provider, has integrated with Snapchat to allow companies using Emplifi's Social Marketing Cloud to measure and manage their...
Air France Embarks on WhatsApp for a Direct Relationship with its...
Eager to adapt to the digital habits and uses of its customers, Air France is offering a new communication channel with customers on WhatsApp....
Dash Hudson Launches “Campaigns” With Google Analytics
Dash Hudson announced the launch of Campaigns, an intuitive, cross-channel social commerce reporting tool that takes the guesswork out of measuring ROI
With its new...
TTEC Digital Introduces InteractionSync For Amazon Connect
InteractionSync can help increase interaction quality by enabling agents with a deeper customer focus
TTEC Holdings, Inc., one of the largest global customer experience (CX)...
Tinuiti Acquires Ampush
Tinuiti redefines its social offering with the new acquisition, the firm's third since 2021
Tinuiti, the largest independent performance marketing firm across Streaming TV, Google,...
Hero Digital Acquires Omnichannel Commerce
The Omnichannel team brings extensive commerce expertise through their track record of accelerating outcomes for brands
Hero Digital, a customer experience transformation company, announced its...
Blue Wheel Merges With Retail Bloom
Blue Wheel, an omnichannel digital commerce agency with over a decade of experience, and Retail Bloom, an e-commerce marketplace agency, announced their merger to...
MeridianLink Announces Marketing Automation Advancements
Enhancements to MeridianLink Engage empowers financial institutions with personalised data and campaigns to build deeper connections with consumers and grow their customer base
MeridianLink, Inc.,...
