Salesforce Brings Slack AI Updates to Paid Customers

Slack AI’s latest integration includes a recap feature that delivers a daily morning digest containing summaries of channels a user wants to follow, but can’t always make immediate time for.

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  • Salesforce announced that Slack AI, which uses a company’s conversational data to help users work faster and smarter, is now available to all paid Slack customers with recap feature and expanded language support. 

    Andy Kung, VP of Operations, Beyond Better Foods, said, “Recaps are incredibly promising. My daily digest accurately distils all of my key impact areas, including fulfilment topics and action items, as well as logistics plans.”

    Taylor Keck, Senior Engineer, Enterprise Solutions, Wayfair, said, “Slack AI gets people accurate information faster, from any channel. When employees don’t have to do as much tedious research, it translates to a happier and more productive workforce.” 

    Asad Rahman, Director of Employee Tech, Wayfair, said, “As Wayfair scales globally, we want to find information quickly so people can spend less time catching up and more time delivering. With Slack AI’s compelling features, we’re empowered to do just that.”

    Slack AI’s latest integration includes a recap feature that delivers a daily morning digest containing summaries of channels a user wants to follow, but can’t always make immediate time for. Once a user adds a channel to their recap, they’ll receive a daily digest with anything they may have missed. Slack AI will help users get started with personalised recommendations of which channels to add based on Slack activity.

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