Ushur Launches Studio to Bring Customer Experience Automation

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Ushur, a company that develops AI-powered Customer Experience Automation (CXA), has introduced Ushur Studio, a next-generation no-code and generative AI-enabled environment.

This unique offering is designed to empower business users and citizen developers to swiftly craft, test, and implement omnichannel digital engagement experiences. Its implementation also marks a significant leap in no-code, generative AI-enabled environments.

Michael Fisher, SVP of Product and Operations at Ushur, said, “This next generation of Ushur Studio represents our immense undertaking to thread speed and security throughout every aspect of designing and implementing customer engagements and experiences. Not only does Ushur’s Customer Experience Automation deliver ease and efficiency, but it also secures sensitive data exchange for the highly regulated industries we serve.”

Simha Sadasiva, CEO & co-founder at Ushur, said, “Ushur Studio is our boldest attempt yet to make experience creation ever more accessible to non-technical folks while maintaining the sophisticated automation capabilities advanced developers need. With the embedded AI playground within Ushur Studio, we can now enable customer experiences to become hyper-personalised and effortlessly intelligent.”

This major platform enhancement brings forth new capabilities, deliberate designs, and speed-to-value principles aimed at assisting enterprises in adapting to evolving engagement needs through a consolidated, automated approach.

The Studio’s primary goal is to enhance speed and simplicity throughout the experience automation lifecycle.