Syntheia Announces the Launch of AssistantNLP
AssistantNLP becomes available to businesses worldwide, starting with its first service: the AI-Powered Receptionist.
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Syntheia Corp., a provider of conversational AI solutions for inbound telephone call management, announced the commercial launch of its product, AssistantNLP.
AssistantNLP becomes available to businesses worldwide, starting with its first service: the AI-Powered Receptionist.
Designed to enhance how businesses engage with their customers, our AI-Powered Receptionist leverages the power of natural language processing (NLP) to handle inbound calls with accuracy and efficiency. The service currently supports English, with additional languages planned for release in the near future, expanding its global accessibility.
Proven Impact
Since its beta launch in June 2023, AssistantNLP’s Receptionist service has been successfully deployed across multiple industries including automotive, manufacturing, distribution, logistics, hospitality, and finance. Clients such as Georgetown Hyundai, Campio Furniture, Palmieri Furniture and Streamline Canada have adopted our service benefiting from its seamless integration and high accuracy.
To date, AssistantNLP’s Receptionist service has successfully processed approximately 1,000,000 conversations and earned praise from clients for its accuracy, responsiveness, and ability to integrate seamlessly with existing workflows. Early adopters of the Receptionist service have reported significant time and cost savings, along with improved customer satisfaction leading to cost reduction and increased profitability.
“For over a year at Georgetown Hyundai, Syntheia has managed our inbound calls, providing 24/7 support and ensuring we never miss a call. Syntheia has truly elevated our customer experience, setting new standards in responsiveness and leading to increased sales and customer satisfaction,” said Connor Attrell, Manager, Georgetown Hyundai.
“At Campio Furniture, we are thrilled to be using Syntheia, which has enhanced customer engagement and streamlined our sales cycle since deployment. It was a breeze to implement, and we’re excited to be at the forefront of this evolution, generating efficiencies and sales that might have been otherwise missed,” said Vince Servello, President, Campio Furniture.
“Our mission is to make AI-driven customer interaction seamless and accessible for businesses of all sizes with a goal of 10,000 subscribers in 2025,” said Tony Di Benedetto, Chief Executive Officer of Syntheia.
“With AssistantNLP’s Receptionist service, we’re delivering a solution that not only improves operational efficiency but also enhances the customer experience. Additionally, our clients have seen increased profitability and decreased expenses after adopting our service.”