Outreach Announces AI-Driven Product Innovations
Outreach continues to advance AI-driven sales execution with multiple product enhancements designed to increase efficiency, security, and seller productivity.
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Outreach, a Sales Execution Platform built for intelligent revenue workflows, announced new innovations to its AI-powered platform to increase efficiencies across the sales cycle for the full revenue team.
“As AI becomes more embedded in revenue organisations, Outreach is committed to continuous innovation, implementing increased security and data privacy measures, and ensuring our platform adapts to the evolving needs of sales teams,” said Nithya Lakshmanan, Head of Product and Design at Outreach. “Our latest enhancements empower GTM teams with more control, efficiency, and intelligence, whether they’re in the office or on the move.”
Outreach continues to advance AI-driven sales execution with multiple product enhancements designed to increase efficiency, security, and seller productivity, including:
Mobile App advancements for workflows on the go
- Expanded Mobile Sales Execution: Sellers can now execute email tasks, manage their inbox, and place calls through the in-app dialer while on the go.
- Smart Views for Account and Prospect Management: Enables field sales reps to execute personalised engagement strategies from their mobile device.
Enhanced Kaia conversation intelligence capabilities upgrade security & compliance
- Shared Kaia Recording Visibility and Insights: Gain full control over who can view shared recordings to ensure privacy and compliance. Sellers also receive a notification when a shared recording is viewed, signaling buyer interest.
- One-Sided Call Recording Enhancement: Enterprises using Kaia Voice for one-sided call recording can now enable seller-side live transcription, offering greater flexibility to meet privacy requirements.
Enterprise-grade forecasting and reporting
- Net Summary Forecast: Build a unified view of overall revenue performance by auto-calculating a net summary forecast that combines new business and renewals.
- Custom Reporting Layouts: Sales teams can now build and save custom views for Outreach reports, track key metrics, and share insights across stakeholders.
- Tile Framework Enhancements: New self-serve tile configurations allow users to organise prospect and account information more efficiently.
