Infosys, Microsoft to Boost Customer Adoption of AI Services
Leveraging Microsoft’s genAI technologies, Infosys aims to help its clients achieve cost-efficiency, scalability, and agility.
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Infosys, a digital services and consulting company, has expanded its collaboration with Microsoft to advance the customers’ adoption of its artificial intelligence (AI) offerings globally. The collaboration aims to promote the use of genAI and Microsoft Azure, a cloud computing platform.
The collaboration began when Infosys became one of the early users of the coding assistant GitHub Copilot, a tool developed by Microsoft and OpenAI. Since then, over 18,000 Infosys developers have used GitHub Copilot to generate code, enhancing their productivity.
Additionally, Infosys became a supplier that delivers cloud and AI services to Microsoft’s enterprise customers. Leveraging Microsoft’s genAI technologies, Infosys aims to help its clients achieve cost-efficiency, scalability, and agility.
Complementing Microsoft’s technology, Infosys’ AI-powered tools will also contribute to enhancing customer experiences.
The expanded collaboration focuses on enhancing efficiency across various industries, including financial services, healthcare, supply chain, telecommunications, energy management, and customer service. These solutions will be available on the Azure Marketplace.
Infosys and Microsoft are also jointly working on responsible AI initiatives, sharing best practices, and developing ethical guidelines.
“This collaboration addresses various business problems by delivering heightened value to clients through a customer-centric approach, providing scalability, agility, and cost-efficiency across key sectors like Finance, Healthcare, Supply Chain, and Telecommunications. As Infosys and Microsoft embark on this transformative journey together, we are poised to redefine industry standards and empower organisations to thrive in the era of generative AI,” said Anand Swaminathan, Executive Vice President and Global Industry Leader of Communications, Media, and Technology at Infosys.
Nicole Dezen, Chief Partner Officer at Microsoft, commented, “Our expanded collaboration with Infosys will transform industries, enhance business operations, elevate employee experiences, and deliver new value for customers. Together, we will harness the power of genAI to deliver innovative solutions, drive AI Adoption and enable unprecedented innovation for customers.”
