Capgemini to Acquire WNS for $3.3 Billion
The combination of Capgemini and WNS will serve as a catalyst for leadership in Intelligent Operations, offering the scale and unique capabilities spanning strategy, sector expertise, platforms, and advanced AI technologies.
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Capgemini, a French business and technology transformation player, and WNS, a business transformation and services firm, have announced that they have entered into a definitive transaction agreement under which Capgemini will acquire WNS for a total cash consideration of $3.3 billion.
The transaction is expected to enhance Capgemini’s position in the Digital Business Process Services (BPS) space by combining horizontal and industry-specific capabilities across a global footprint. Based on 2024 figures, the combined Digital BPS revenues of both companies would total approximately €1.9 billion.
The integration of WNS and Capgemini’s complementary services and client bases is likely to create immediate cross-selling opportunities. It also provides a platform for developing capabilities to address the growing demand in the Intelligent Operations market.
“Enterprises are rapidly adopting Generative AI and Agentic AI to transform their operations end-to-end,” said Aiman Ezzat, Chief Executive Officer of Capgemini.
“Business Process Services will be the showcase for Agentic AI. Capgemini’s acquisition of WNS will provide the Group with the scale and vertical sector expertise to capture that rapidly emerging strategic opportunity created by the paradigm shift from traditional BPS to Agentic AI-powered Intelligent Operations.”
“Together, we will create a leader in Intelligent Operations, uniquely positioned to support organisations in their AI-powered business process transformation, blending the critical capabilities needed from consulting, technology and platforms to deep process and industry expertise.”
”This will address the client needs for Agentic AI-driven process transformation to deliver efficiency and agility through hyper-automation while achieving superior business outcomes.
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“WNS brings to the Group its high-growth, margin-accretive and resilient Digital Business Process Services, which is the springboard to Intelligent Operations, while further increasing our exposure to the US market,” added Aiman Ezzat.
“Immediate cross-selling opportunities will be unlocked through the integration of our complementary offerings and clients. I am looking forward to welcoming the WNS global team to Capgemini.”
WNS is a business transformation and services provider that combines industry-specific expertise with capabilities in business process management, technology, analytics, and AI.
The company delivers digital-led transformation solutions across eight industries, using automated platforms to support business operations and improve outcomes. WNS is recognised in the Digital Business Process Services (BPS) space for its ability to support clients through strategic, long-term engagements with recurring revenue models.
With a broad partner network and delivery centres across multiple geographies, WNS works with a wide range of established clients, including United Airlines, Aviva, M&T Bank, Centrica, and McCain Foods.
“WNS’ complementary portfolio of horizontal and industry-specific solutions will significantly enhance Capgemini’s rapidly growing Business Services footprint, enabling next-generation, data-driven operations across sectors,” added Keshav R. Murugesh.
Keshav R. Murugesh, Chief Executive Officer of WNS, said, “As a recognised leader in the Digital Business Process Services space, we see the next wave of transformation being driven by intelligent, domain-centric operations that unlock strategic value for our clients.”
“Organisations that have already digitised are now seeking to reimagine their operating models by embedding AI at the core—shifting from automation to autonomy.”
“By combining our deep domain and process expertise with Capgemini’s global reach, cutting-edge Gen AI and Agentic AI capabilities, a robust partner ecosystem, and advanced technology platforms, we are creating a powerful proposition that accelerates enterprise reinvention.”
The combination of Capgemini and WNS will act as a catalyst to lead in Intelligent Operations, providing the required scale and unique set of capabilities from Strategy & Transformation consulting, to horizontal and sector expertise, platform offerings to deep AI and technology capabilities.
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