Avaya to Illustrate AI Transformation at LEAP 2024
At the event, Avaya will show solutions that harness AI to transform the way customer and employee experiences are delivered.
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Avaya, a global customer experience solutions provider, announced its participation at the 2024 edition of LEAP, where the company will illustrate how organisations supporting the transformation of Saudi Arabia’s economy can use AI to deliver the experiences that a new economic environment demands.
Nidal Abou-Ltaif, Senior Vice President, Global Head of Sales, Avaya International, said, “As Saudi organisations transform, they are looking to AI to enhance efficiency, improve experience personalisation, and deliver granular customer insights – all without compromising security or privacy. But they also need to be able to innovate at their own pace, enhancing existing capabilities while preserving the trusted and reliable experiences they have built over time. At LEAP we’ll demonstrate how they can achieve this careful balance to transform their operations, and the experiences they deliver, in line with the Vision 2030.”
At the event, Avaya will show solutions that harness AI to transform the way customer and employee experiences are delivered. The solutions on display will also illustrate how organisations can chart their own path to delivering these AI-enhanced experiences without disrupting existing operations.
