Alipay Partners with Trip.com
The partnership encourages merchants and service providers operating digitally on Alipay platform to enhance their services for international travellers, offering discounts of up to 20%.
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Alipay, a digital payment and lifestyle service platform, has partnered with Trip.com, a travel service provider, to launch selected tour packages and travel guides on the Alipay app for international tourists travelling to China.
Jiqiang Wang, vice general manager of digital marketing at Trip.com, said, “With its leading global travel services, Trip.com seeks to collaborate with industry partners like Alipay to continue enhancing the experience of inbound tourists and draw more international travellers to China. Trip.com aims to increase the number of inbound tourists served in 2024 by more than 150% compared with 2019.”
The first batch of the launch includes 20 packages aimed at helping international tourists navigate their travels in China.
Yaoyao Jin, who oversees international travellers’ usage of Alipay, said, “We are delighted to work with partners across the industry to enhance international tourists’ payment and travel experience in China. As the leading digital wallet in China, Alipay will continue to optimise products and services to serve international visitors better. We also encourage more merchants and service providers operating digitally on the Alipay platform to enhance their services for international travellers.”
The packages include tours with an English-speaking guide at famous tourist attractions, such as the Palace Museum and Badaling Great Wall in Beijing, Chengdu Research Base of Giant Panda Breeding and Jiuzhaigou National Park (Jiuzhai Valley) in Sichuan Province, Shaolin Temple in Henan Province, and Shanghai Disney Resort and the Bund in Shanghai. Some of the attractions offer discounts of up to 20%.
Alipay and Trip.com also launched a China Travel Guide in the app with comprehensive travel advice in the country. The guide provides detailed information on pre-travel checklists, visa applications, attractions, hotels, mobile payment, communication, transport, booking services and more.
Together with Trip.com, Alipay also launched the “New Year, New Exploration” campaign on social media, inviting international tourists interested in exploring China to travel like a local using their mobile phones.
