Alibaba International Unveils 'Aidge': AI-Powered Toolkit Bolstering Global Merchants' Expansion
Aidge is a transformative generative AI tool that uses Alibaba International’s proprietary large language models and ecommerce expertise to help SMEs expand their businesses.
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Alibaba International recently launched its AI-powered suite Aidge, AI for Digital and Global Entrepreneurship. It is tailored to boost merchant productivity and put AI technology into full use.
Aidge is a transformative generative AI tool that uses Alibaba International’s proprietary large language models and ecommerce expertise to help SMEs expand their businesses.
According to Jiang Fan, CEO of Alibaba International, “The use of AI has revolutionised everything from product development and management to market insights analysis and customer service.”
With the purpose of fostering global commerce development, Alibaba International is looking to increase its investment in AI to improve merchants’ operational efficiency and drive consumer satisfaction. Its recent pilot launch of the AI-powered suite “Aidge” is a case in point, which is tailored to boost merchant productivity and put AI technology into full use.
Local language requirements, the costs of integrating AI into business operations, the competition for talent, and the innovation needed to win and retain market share are the common obstacles faced by companies, particularly SMEs, when scaling up. This is where a full suite of AI tools capable of breaking down local language and cultural barriers for merchants can play an important role, resolving challenges and helping companies stay ahead of the curve.
By leveraging Alibaba International’s proprietary large language models (LLMs) and computer vision technologies as well as the company’s deep pool of operational insights, this AI-powered toolkit addresses challenges faced by SMEs when entering new markets, enabling them to create localised and appealing marketing content, enhance customer service, perform analytical tasks and even optimise search results – all without language and cultural barriers, resulting to reduced costs, improved efficiency and a higher chance of gaining overseas customers.
The integrated AI capabilities offered by Aidge hold promise for companies of all sizes and industries, alleviating talent shortages and opening doors to international growth, allowing SMEs with no prior global sales experience to effortlessly venture into new and unfamiliar markets for facilitating seamless business adaptation.
For Aidge to reach its potential to resolve day-to-day operational issues, Aidge is rolling out its services to merchants on Alibaba International’s ecommerce platforms and intends to serve more SMEs through collaborations with industry partners.
