Salesforce Signs Definitive Agreement to Acquire Convergence.ai
Convergence’s talent is expected to play a key role in advancing Salesforce’s broader AI agent roadmap, powering innovation across deep research, task automation, and industry-specific solutions.
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Salesforce has entered into a definitive agreement to acquire Convergence.ai, a company focused on building AI agents. Convergence’s technology enables AI agents to navigate dynamic interfaces, managing everything from web-based workflows to multi-step processes by adapting in real time to challenges like pop-ups, errors, and UI updates.
Following the acquisition, Convergence’s team and technology will contribute to the development of Agentforce, part of Salesforce’s broader AI strategy. Their knowledge in AI agent design, task automation, and adaptive systems is expected to support ongoing work on building agents suited to more complex digital workflows.
“The next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work,” said Adam Evans, EVP & GM, Salesforce AI Platform, Salesforce.
“Convergence’s innovative approach to building adaptive, intelligent agents is incredibly impressive. We are thrilled to welcome their talented team to Salesforce, and we look forward to their contributions in helping Agentforce deliver AI that truly transforms how work gets done.”
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Convergence’s talent is expected to play a key role in advancing Salesforce’s broader AI agent roadmap, powering innovation across deep research, task automation, and industry-specific solutions. This will enable Salesforce customers to deploy more adaptive, capable AI agents that boost productivity and reduce manual work.
“We’re looking toward a future where Agentforce can empower our customers with AI agents that don’t just follow instructions, but truly perceive, reason, and adapt to the complexities of modern digital workflows,” said Adam Evans, EVP & GM, Salesforce AI Platform, Salesforce.
“Imagine AI assistants that can intuitively navigate ever-changing interfaces and intelligently manage intricate tasks with a new level of resilience and human-like ingenuity – that’s the kind of step-change we’re eager to explore,”
“The future of business automation isn’t limited to single, scripted tasks – it lies in end-to-end, decision-driven workflows where multiple agents collaborate and hand off seamlessly,” said Marvin Purtorab, CEO and Co-founder, Convergence.
“Our mission at Convergence is to help organisations stop viewing automation as just another tool and instead adopt it as the very way work gets done — unlocking new levels of innovation and efficiency. Joining Salesforce is the ideal step to scale that vision.”
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