SANDSIV Partners with The CX Group
The partnership merges The CX Group's localised expertise and tailored services with SANDSIV's top-notch VoC platform.
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SANDSIV and The CX Group have joined forces to offer businesses across various industries like retail, telecoms, hospitality, tourism, entertainment, IT, and financial services in South Africa a comprehensive 360-degree customer experience solution.
Frank R. Warnsing, Head of Strategic Alliances & Co-Founder of SANDSIV, said, “Our partnership with The CX Group is a game-changer for South African businesses seeking to transform their customer experience. By combining our sandsiv+ Voice of the Customer Platform with The CX Group’s expert CX services and consulting, we offer a range of solutions for businesses at any stage of their CX journey to achieve their goals and outperform their competitors.”
Yugesh Frylinck, Founder and CEO of The CX Group, said, “At The CX Group, we know that a world-class CXM platform is the key to providing exceptional services to our clients. After an extensive search, we found the perfect partner in the SANDSIV team. With their innovative and knowledgeable team by our side, we have the answer to all South African businesses looking to advance their CX strategies.”
The partnership merges The CX Group’s localised expertise and tailored services with SANDSIV’s top-notch VoC platform, empowering businesses of all sizes and levels of maturity to enhance their customer experience offerings. By utilising sandsiv+, businesses can gain valuable insights into their customers’ needs and behaviours, ultimately leading to improved decision-making and sustainable growth.
