Infosys Collaborates with Pacific International Lines
This collaboration aims to accelerate PIL’s digital transformation initiative and create a positive impact for its key stakeholders across the shipping and logistics ecosystem.
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Infosys, a global provider of next-generation digital services and consulting, announced its strategic collaboration with Pacific International Lines (PIL), a Singapore-based shipping company with strong networks in Asia, Africa, Middle East, Latin America and Oceania. This collaboration aims to accelerate PIL’s digital transformation initiative and create a positive impact for its key stakeholders across the shipping and logistics ecosystem.
Lionel Patrice Chatelet, Chief Commercial Officer, Pacific International Lines (PIL), said, “We are looking for a partner who can not only bring technology but also play an advisory role in the journey of transformation. Infosys brings together a strong combination of right capabilities as well as highly collaborative ways of working. We are delighted to collaborate with Infosys.”
Karmesh Vaswani, EVP & Global Head Retail, Consumer Goods & Logistics, Infosys, said, “With our strong domain expertise in multimodal logistics, we are committed to delivering innovative solutions that not only address our client’s current needs but also set the stage for embracing the latest industry trends. As a trusted advisor, we aim to transform PIL’s customer portals to become simple, intuitive, and more experiential, leveraging scalable technology through the AI-powered Infosys Topaz suite of offerings.”
Infosys will help revamp PIL’s existing customer portal and deploy a scalable and modern technology platform for them. This will enable PIL to further its ‘Driving Connectivity’ mission, which is aimed at connecting its businesses across the markets that they serve. In addition, PIL’s web and mobile applications will undergo a comprehensive overhaul to simplify user experience and enhance customer engagement.
