IDeaS Launches Tailored Learning Pathways
The program will include the implementation of live chat support, monthly live learning events, quarterly panels, and on-demand tailored virtual training sessions.
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IDeaS, a provider of hospitality revenue management software and services, redoubles its commitment to providing a top-tier client experience with new enhancements to the IDeaS learning journey. This effort includes the implementation of live chat support, monthly live learning events, quarterly panels, and on-demand tailored virtual training sessions.
Sanjay Nagalia, Co-founder, COO, and Technology Officer, IDeaS, said, “Providing a best-in-class client experience is one of the key drivers for our global teams. Effective implementation, training, and system adoption are crucial for our clients’ day-to-day work and ensuring they gain the most ROI from our solutions. To do so requires an ongoing learning journey. IDeaS is committed to listening to our clients, implementing the enhancements they need to be successful, and being a part of their journey today and tomorrow.”
Coral Brevig, Director, Learning and Development, IDeaS, said, “Client success is our success, and these enhancements to our support and training showcase our commitment to this shared goal. Whether working with newcomers or well-established clients, I’m excited about our efforts to keep users engaged and confident across their journey with IDeaS solutions.”
Clients can view and enrol in upcoming live learning events via the IDeaS Discover Learning platform which is accessible with an active user account and appropriate permissions.