SAP Announces New Innovations at Sapphire Now Conference


At its global Sapphire Now conference, SAP SE unveiled the SAP Business Network, to create new business communities improve their business outcomes, better navigate changing economic and geopolitical conditions and enhance sustainability contributions.

The company also announced a number of new innovations to help customers transform business processes, drive improved performance and run their best. Highlights of these planned innovations include: 

Business Process Intelligence Solutions Now Offer SAP Process Insights

As part of the business process intelligence (BPI) portfolio, the SAP Process Insights solution enables organisations to analyse and improve their real-world business processes. EY, Deloitte and Infosys Limited are the initial strategic partners working with the BPI portfolio to help organisations transform. 

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Verify, a New SAP Concur Feature, Uses AI and ML to Simplify Expense Auditing 

The Verify service, a new feature of SAP Concur solutions, uses AI and machine learning to automatically identify potential expense report issues and anomalies. The AI models are built from an analysis of more than $1 trillion in spend and tens of millions of expenses and receipts. Verify can approve expense reports that have no issues while flagging anomalies for auditors to review. This AI-powered experience means auditors don’t waste time reviewing compliant expense reports but can detect issues of compliance or fraud. 

SAP Upscale Commerce Is a No-Code Solution Enabling Direct-to-Consumer Engagement 

The SAP Upscale Commerce solution is online commerce, no-code solution that lets midmarket retailers create an omnichannel shopping experience in minutes. With built-in AI, retailers can provide personalised offerings based on a 360-degree view of their customer from social sentiment and purchase data. With a headless API architecture, retailers can provide customers with real-time information about their purchase and delivery through any channel. SAP Upscale Commerce is integrated with SAP S/4HANA to help ensure customer-facing experiences work with back-end finance, logistics and fulfilment systems to deliver a smooth customer experience. 

A Trio of New SAP Business Technology Platform Capabilities Surface Insights from Data 

The SAP Analytics Cloud solution now offers operational workforce analytics and planning capabilities and integration with SAP SuccessFactors solutions. These capabilities link operational, financial and people data to give organisations more comprehensive insights into their workforce. To learn more, read “Enabling Human-Centric & Data-Driven Workforce Planning.” The new data marketplace for the SAP Data Warehouse Cloud solution lets customers and partners connect to data providers across industries and lines of business to gain insights for better decision-making. SAP is also expanding its low-code/no-code offering: SAP Intelligent Robotic Process Automation services can now capture and automate user interactions and integrate with SAP Process Insights to identify high-impact automation opportunities.