Lulu Group, Amazon To Optimise Online Shopping

Amazon and LuLu Group are combining their best-practice, customer knowledge, logistics innovation, and technology expertise to optimise operations, reduce delivery times, and provide an exceptional experience giving customers in the UAE. 

Amazon UAE announced the signing of an agreement with LuLu Group, which aims to deliver an elevated online grocery offering for customers in the UAE, paired with both fast and convenient delivery options.

The new relationship will see both companies work together to deliver a seamless online grocery shopping journey. The partnership will enable users with a broader selection of items, including everyday essentials and fresh grocery items, great prices, and fast delivery options on Amazon’s online platform.

Amazon and LuLu Group are combining their best-practice, customer knowledge, logistics innovation, and technology expertise to optimise operations, reduce delivery times, and provide an exceptional experience giving customers in the UAE. 

Mohamed Ali Al Shorafa, Chairman of the Abu Dhabi Department of Economic Development (ADDED), said, “Abu Dhabi and the UAE continue to push such partnerships, as we support and host private sector players’ drive to innovate, provide modern and seamless experiences to customers. It will boost our growth as we keep developing a supportive business ecosystem to cement Abu Dhabi’s status as a preferred destination for business and investments.”

Ronaldo Mouchawar, Vice President for Amazon Middle East and North Africa, said, “We are always improving the customer service and are providing additional benefits to them as they shop with us. We are confident they will enjoy shopping for groceries through this new offering as we launch it across the UAE.”

Yusuff Ali, Chairman and Managing Director of Lulu Group, said, “Our customers’ needs remain our main business priority. We believe in listening to customers and adapting our model to cater to their evolving shopping preferences. As we roll out this shopping experience in stages, we look forward to connecting with millions of customers shopping on Amazon.ae.”

Over the coming weeks, customers across the UAE will see the new grocery offering go live through the LuLu storefront on the Amazon UAE online platform.