Shep Hyken

Customer Service Speaker and Customer Service and Experience Expert at Shepard Presentations

Shep Hyken

Articles

Don’t Cut What Is Obvious To The Customer

Shep Hyken

July 21, 2023

‘New-Style’ Digital Vs ‘Old-Fashioned’ Human Interactions

Shep Hyken

July 06, 2023

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Infosys and Formula E Strike New Partnership

3 hours ago Through this collaboration, Infosys will provide in-race analytics, unlock fan engagement experiences, and enhance sustainability reporting and tracking for the Formula E championship.

Should Brands Prioritise Trust In Influencer Marketing?

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Deliveroo Unveils Singapore's Brand Loyalty Trends

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Shep Hyken

Shep Hyken

Articles

CX

Don’t Cut What Is Obvious To The Customer

Shep Hyken

Martech

‘New-Style’ Digital Vs ‘Old-Fashioned’ Human Interactions

Shep Hyken