Vodafone and Microsoft Sign Digital Partnership
The collaboration will see a transformation in Vodafone’s customer experience, using Microsoft’s cutting-edge generative AI.
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Vodafone and Microsoft unveiled a strategic alliance that promises to reshape the digital landscape for millions of businesses and consumers throughout Europe and Africa. The 10-year partnership is set to harness the companies’ combined prowess in digital technology, impacting over 300 million entities.
Satya Nadella, chairman and CEO, Microsoft, said, “This new generation of AI will unlock massive new opportunities for every organisation and every industry around the world. We are delighted that together with Vodafone we will apply the latest cloud and AI technology to enhance the customer experience of hundreds of millions of people and businesses across Africa and Europe, build new products and services, and accelerate the company’s transition to the cloud.”
The collaboration will see a transformation in Vodafone’s customer experience, using Microsoft’s cutting-edge generative AI. It aims to supercharge Vodafone’s managed IoT connectivity platform and spawn innovative digital and financial services, with a keen focus on supporting SMEs across the two continents.This partnership will catalyse a comprehensive revamp of Vodafone’s global data centre cloud strategy.
