Pudu Robotics Launches KettyBot Pro

With the launch of KettyBot Pro, Pudu Robotics is enhancing customer experience and helping businesses expand their revenue streams.

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  • Pudu Robotics, a commercial robotics service provider, launched KettyBot Pro, the next generation of its industry-leading delivery and reception robot. Enhancements in the new generation include immersive engagement and personalised advertising, cutting-edge cameras that allow for navigating even narrower passageways, first-of-its-kind smart tray inspection based on visual sensors, and more colour options.

    Felix Zhang, founder and CEO of Pudu Robotics, said, “We hear from various businesses that it’s hard to maintain adequate service levels due to staff being overwhelmed and stretched thin. Robots like KettyBot Pro lend a helping hand by collaborating with human staff, improving their lives by taking care of monotonous tasks so that they can focus on more value-added services like enhancing customer experience. And people love that you can talk to it.” 

    In 2024, restaurant and retail customers expect seamless experiences tailored to their preferences by brands that can anticipate their next desire. Businesses facing an unprecedented labour shortage are turning to robots to deliver such an experience. In addition to delivering food and returning items, KettyBot can attract, greet, and guide customers in dynamic environments while generating advertising revenue, reducing overhead, and enhancing the in-store experience.

    With the launch of KettyBot Pro, Pudu Robotics is enhancing customer experience and helping businesses expand their revenue streams for a competitive edge in their markets. The robot’s AI voice interaction and eye-catching display make for intelligent customer interactions, while autonomous path planning and automatic charging ensure efficient operations. To meet demand for its robots in the U.S. and across the globe, Pudu Robotics — which reached $100 million in revenue in 2022 — is building two new factories near Shanghai that will triple the company’s annual capacity.

    Since its launch in 2021, KettyBot has been successfully deployed in high-traffic environments by global brands such as KFC, MediaMarkt, Pizza Hut, and Walmart. These companies use the robot to deliver orders, market menu items and products, and welcome guests. KettyBot Pro, the latest addition to PUDU’s fleet of commercial service robots, features several new product features that push the robotics industry forward

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