Joi Gifts Partners With MoEngage
The partnership with MoEngage will assist the brand in enhancing customer engagement.
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Joi Gifts, the MENA region’s full-service online platform, has partnered with MoEngage, a marketing automation and customer engagement platform, to drive more customised and personalised communication.
“In today’s bustling online gifting industry, establishing a genuine connection with customers can be the key differentiator for your business. To achieve this, there are three crucial factors that can play a pivotal role: ensuring data quality, leveraging an integrated martech stack, and implementing personalised strategies on a large scale. This is precisely where MoEngage comes into play, offering valuable assistance. Our primary objective is to continuously elevate the customer experience, fostering lasting engagement and loyalty,” said Sandy Ozdemir, Chief Marketing Officer, Joi Gifts.
The online gifting brand ultimately selected MoEngage as their partner because of its user-friendly interface, smooth onboarding process, and excellent support. They are confident that MoEngage will not only meet their current needs but also enable them to expand their business further.
“We are ecstatic to welcome Joi Gifts in our family. With customer engagement at its heart, Joi Gifts + MoEngage will look to solve the ever-evolving customer demands with personalised and relevant communication. We will together aim to enhance the customer experience beyond imagination,” said Sweta Duseja, Director of Customer Success, META at MoEngage.
