Box and Guidewire Cloud Simplify Content Management
Built by Guidewire integrations are pre-built and standardised by Guidewire to speed cloud delivery and maintenance.
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Guidewire announced that the new Built by Guidewire integrations with Box, the Intelligent Content Cloud, are now available in the Guidewire Marketplace to ClaimCenter, BillingCenter, and PolicyCenter users on Guidewire Cloud.
Box is an intelligent cloud-based platform that allows businesses to securely manage and optimise unstructured data. With centralised client and agent data in Box, insurers can enhance collaboration, shorten claim lifecycles, and simplify document management. The Built by Guidewire Box integrations enable an end-to-end solution for content lifecycle management, connecting the Box Content Cloud with Guidewire.
Insurers using the Box integrations can:
- Automatically populate files uploaded to Guidewire into corresponding Box folders, saving time and manual effort;
- Reduce processing time and boost customer satisfaction with enhanced insurer productivity and collaboration; and
- Ensure advanced security and compliance when managing content.
Built by Guidewire integrations are pre-built and standardised by Guidewire to speed cloud delivery and maintenance. Leveraging the Integration Framework for Guidewire Cloud, developers can implement integrations between InsuranceSuite and third-party apps using multiple APIs, messaging systems, or protocols with ease.
“Insurance companies are facing unprecedented challenges when it comes to organising, managing, and processing vast amounts of content,” said Perry Rotella, Managing Director of Financial Services, Box. “From policies to claims adjudication files, content is the most important part of your business. By combining Guidewire with the power of Box’s Intelligent Content Cloud, insurers can easily store, organise, and collaborate on their content with peace of mind that it’s secure. Looking ahead, we envision a future where AI-driven insights and automation further transform the insurance industry, driving even greater efficiency and innovation.”
Box’s Intelligent Content Cloud leverages AI to streamline content classification, extraction, and analysis, enabling organisations to uncover valuable insights and automate workflows. Joint customers can utilise Box to automatically categorise and analyse claims documents, extracting critical information such as policy numbers, incident details, and customer data. This powerful capability accelerates claims processing and enhances accuracy, ensuring that customers receive timely and precise responses.
“We are delighted to release our new Built by Guidewire cloud-native integrations to InsuranceSuite with Box,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “Box is a true leader in its space and provides a modern, collaborative platform that offers users accessibility, scalability, and a user-friendly interface. The Box Built by Guidewire integrations further streamline content management for our shared customers, saving them time and effort.”
