SeABank Partners with Visa to Accelerate Digital Payments
This cooperation aims to facilitate SeABank's data capacity expertise to open up new opportunities for advancements, thereby accelerating its payment services development strategy for enhanced CX.
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Southeast Asia Commercial Joint Stock Bank (SeABank) and Visa Inc. further tighten their comprehensive cooperative partnership by entering into a strategic cooperation agreement on developing digital payments.
Stephen Karpin, President of Visa, Asia-Pacific Region, said, “We are honoured to cooperate with SeABank in actualising our commitment to enhancing Vietnam’s digital payment ecosystem. Partnerships are the key in our journey of supporting banks in improving customer experience and strengthening risk management capacity. Visa is committed to partner with SeABank to obtain the bank’s long-term goals and make further achievements.”
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Madame Nguyen Thi Nga, Permanent Vice Chairman of the BOD of SeABank, said, “As part of our Digital Convergence strategy, SeABank always prioritises digitalisation of products, services and operations. With the partnership of Visa in the recent years, SeABank has made significant changes in card services and forming increasing impression on customers. The expanded cooperation with Visa acts as a premise for SeABank to further enhance efficiency and operational safety, improve customer experience of card products and services on digital platforms.”
This cooperation aims to facilitate SeABank’s delivery of the best solutions and improve data capacity and expertise to open up new opportunities for advancements, thereby accelerating SeABank’s payment services development strategy.
Accordingly, Visa and SeABank continue to implement effective strategies to promote digital payments through five main pillars: improving the customer experience journey on digital platforms; improving card products and services; optimising the card service ecosystem on digital platforms; improving efficiency and creativity in marketing and communication activities; and improving risk and fraud management in card issuance and payment.
