CX Management

Mitel CX’s holistic approach to customer engagement helps organisations tackle the challenge of delivering faster, customised service, while boosting productivity.

ServiceNow and Qualtrics have partnered to create a joint solution that combines ServiceNow’s digital workflows with Qualtrics’ experience management technology. The partnership will enable organisations to harness and act on customer and employee experience data in the Now Platform, in real time. Organisations can now import customer experience data from Qualtrics into the Now Platform […]