Delivering the best services or products isn’t enough to skyrocket your business. CRM (Customer Relationship Management) solutions have become a competitive and growing space. Since customer experience is what all brands have been talking about, CRM solutions and strategies and the importance of launching companies forward are immense. So, it won’t be a stretch to […]
Aptean announced the launch of new, integrated Customer Relationship Management (CRM) software for their Food and Beverage Enterprise Resource Planning (ERP) products. The integration of CRM and ERP will enable Food and Beverage customers to view orders, timelines, complaints and follow-ups without ever leaving their ERP system. Food and beverage companies are dependent on keeping […]
It is nearly impossible to imagine a world without brick-and-mortar stores, and while traditional retail is unlikely to become completely extinct over the next few years, a shift to digital transactions has been gathering speed for over a decade. Even before the global pandemic, the share of online sales was increasing steadily year after year, […]
Northpass, the provider of the leading all-in-one learning platform, announced its latest integration has been officially listed in the HubSpot App Marketplace. App Partners are independent software vendors (ISVs) who have built an integration with HubSpot and been accepted to the App Marketplace. Northpass for HubSpot connects a powerful learning management system (LMS) to HubSpot’s […]
Fiserv, Inc. has launched EnteractSM, a new, cloud-based customer relationship management (CRM) platform for financial institutions. Built on Microsoft Dynamics 365, Enteract enables financial institutions to grow market share and deepen customer relationships by providing bankers with insights to customer data and activity while streamlining service processes and customer onboarding. Enteract features a Microsoft Azure-based […]
Data collected by enterprises don’t have to be always customer-centric. In an ideal scenario having a golden record for every type of data is desirable.
Text Request, a business texting platform, announced new integrations with six customer relationship management (CRM) platforms — HubSpot, Mindbody, FranConnect, Pipedrive, SugarCRM, and Clio — as well as with email marketing service Constant Contact. These updates to the SaaS tool were built to meet growing customer demand for seamless communication between the texting platform and […]
For marketers, customer relationship management (CRM) is an integral part of their remit. And CRM software is an essential tool, strategy, or process that helps businesses organise their customer data in a meaningful way and access it through a centralised process. Something that connects the various organs of a business. Zendesk takes pride in describing […]
Salesforce the global leader in CRM, announced that it has been ranked the number one CRM provider, for the eighth consecutive year by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker. Salesforce grew its overall market share position and increased its revenue more than any other Customer Relationship Management (CRM) vendor. Additionally, […]
HubSpot, the customer relationship management (CRM) platform for scaling companies, is expanding its suite of tools with the launch of Operations Hub. The new product is designed to transform the role of operations professionals across the business world and empower them to take center stage in helping their companies scale. With Operations Hub, users can […]
