iQor CXBPO Acquires JumpCrew

JumpCrew’s AdPost platform improves iQor’s technology stack and infinityAiQ platform, providing businesses with a toolset for managing digital campaigns, tracking performance, and centralising customer acquisition data.

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  • iQor CXBPO, a customer experience business process outsourcing (BPO) company, has announced the acquisition of JumpCrew, a provider of outsourced B2B sales and marketing solutions. 

    This strategic move expands iQor’s ability to deliver seamless, tech‑enabled support across the entire customer lifecycle — from acquisition to retention.

    Headquartered in Nashville, Tennessee, JumpCrew delivers Growth as a Service (GaaS) through an integrated stack of lead generation, content creation, RevOps automation, and dedicated sales teams.

    “iQor’s CXBPO expertise and JumpCrew’s unique Growth as a Service execution will deliver a seamless end-to-end customer lifecycle service,” said iQor President and CEO Chris Crowley.

    “This powerful combination, leveraging iQor’s global delivery network and next-generation Voice-of-the-Customer insights, will allow our clients to grow, retain, and optimise their business with enhanced efficiency and performance outcomes.” 

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    Clients will now benefit from a unified solution that offers:

    • Lead generation, pipeline conversion, customer service, and retention.
    • Integrated CX and sales execution, backed by Insights iQ real‑time analytics.
    • ROI optimisation across the customer lifecycle.

    JumpCrew’s AdPost platform further improves iQor’s technology stack and infinityAiQ platform, providing businesses with a toolset for managing digital campaigns, tracking performance, and centralising customer acquisition data.

    “Joining iQor unlocks unprecedented scale for JumpCrew’s proven Growth as a Service approach. With a world-class client portfolio, we know what it takes to drive pipeline growth,” said Robert Henderson, CEO of JumpCrew.

    “Backed by iQor’s global infrastructure and CX intelligence, we’ll deepen those relationships, accelerate lead generation, and innovate faster while preserving the agility and client focus that define JumpCrew.”

    This acquisition continues iQor’s growth as a digitally enabled CX service provider, combining human problem-solving with AI‑driven insights from service interactions. 

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