Match My Email Introduces The Email Sync Assistant

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Salesforce users can quickly create new leads or contacts from email addresses not yet in Salesforce with the Email Sync Assistant.

Using technology, Match My Email takes the responsibility of manually logging emails off of a Salesforce users’ shoulders. However, if a lead was not yet in Salesforce, users had to do a lot of manual work to create them. 

To help users easily turn their emails into new Salesforce records, Match My Email has introduced the Email Sync Assistant.

Recommended list of leads on the Home tab. The Email Sync Assistant is a Lightning Web Component intended for the Salesforce Home page. In that prominent location, users can see individuals they have communicated with that do not match up to a record in Salesforce. A user can create a new Lead or Contact in Salesforce with two clicks to ensure their database is up to date.

Instantly create new leads or contacts for email addresses with auto-populated fields. The data entry speed is possible because the Email Sync Assistant initially presents a compressed form in which fields such as first name, last name, and email address are auto-populated. Users can expand the form to fill out more of the fields required on the Lead or Contact page layout. They can also use information in the email message, such as an email signature, to populate field data.

Easily ignore or dismiss the email addresses that should not be in Salesforce. Individuals that don’t need to be added into Salesforce can be added to the User’s personal Ignore list in Match My Email or dismissed until a later decision can be made. This allows users to easily and quickly manage spam or unnecessary individuals and ensure they have the data they want in Salesforce.