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LivePerson Acquires VoiceBase And Tenfold To Power Voice AI Innovation

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LivePerson Acquires VoiceBase And Tenfold To Power Voice AI Innovation

LivePerson announced two major strategic acquisitions; VoiceBase, a company in real-time speech recognition and conversational analytics; and Tenfold, an advanced customer engagement platform for integrating communication systems with leading CRM and support services. Through these acquisitions, three powerful technologies combine to create a unified, AI-enabled system for customer experience: VoiceBase’s superior speech recognition and analytics […]

Staff Writer

October 29, 2021

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