Customer Loyalty

To balance the risk of uncertainties during inflation, consumers are saving more and waiting for the right time to make a purchase. Analysing the data points from global shoppers’ buying behaviour, the Salesforce Shopping Index predicted the top 5 trends to help retailers with their loyalty strategy.

The new partnership with Shopify will expand Target Plus through a hand-selected assortment of new and on-trend products and brands like True Classic, Caden Lane and more.

In the app industry, users have a plethora of options, and it doesn’t take long for them to switch. App re-engagement brings better ROI, increased CLV, and higher chances of upselling. How can brands win back inactive users?

Through the partnership, Perx and Jenius aim to transform personal banking experiences by introducing the concepts of gamification and instant gratification.

Driven by price changes, nearly half (43%) customers switch stores to find the best promotional offers. How can brands cope with the competition?

The A Team will bring experience in consumer promotion, social media, digital development, brand strategy, and creative design to Brandmovers. 

The collaboration between SensePass and Affirm enables merchants to easily and seamlessly offer Affirm in-store to grow revenue and average order value.

By harnessing the capabilities of AI, Voxvantage enables businesses to anticipate customer needs, personalise interactions, and drive operational efficiency, ultimately enhancing customer satisfaction and loyalty.

Deliveroo’s brand loyalty insights highlighted that the lunchtime period emerged as critical for partners, with almost 2 in 5 orders being repeated.

91% said they were likely to switch brands following a poor customer experience and 23% of UAE consumers said they are less loyal to brands than they were 2 years ago, ServiceNow revealed.