In this role, Elkhatib will be responsible for accelerating the growth of Sprinklr’s platform and capitalising on the strong demand in MEA and APJI. Sprinklr, a unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Haitham Elkhatib to Senior Vice President, Growth Markets. In this role, Elkhatib will be responsible for […]
In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. Meta Rolls Out AI-Driven Brand Safety And Verification Tools […]
This version of Sprinklr Social includes publishing, engagement, and reporting tools integrated with OpenAI’s generative AI models. Sprinklr, a unified customer experience management platform provider, has launched a self-service version of its social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its Advanced […]
In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. Freshworks Embeds Generative AI To Improve Quality And Efficiency […]
Sprinklr Service is an AI-powered CCaaS platform that enables agents to serve customers across digital, social, and voice channels. Sprinklr launched the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform with more than 650 new features and innovations for the four Sprinklr product suites, including 120 contact centre-as-a-service (CCaaS) features and […]
In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. Snapchat Launches ‘My AI’ Chatbot Powered By ChatGPT Snapchat […]
Customers now have the option to host data in Australia through Sprinklr’s hosting services provider. Sprinklr also provides hosting solutions in the US, Europe and the UAE. Sprinklr, the unified customer experience management platform for modern enterprises, announced its continued expansion in the Australia and New Zealand market with the launch of a local data […]
The Bureau has established a Citizen Experience Center of Excellence (CoE), designed to harness the power of Sprinklr’s Unified-CXM platform and professional services expertise. Sprinklr the unified customer experience management platform for modern enterprises, announced that the Civil Services and Government Development Bureau of Qatar has selected Sprinklr as the technology platform to deliver unified […]
Vi is using Sprinklr’s Unified-CXM platform to engage with negative Google reviews in a positive way Sprinklr, the unified customer experience management platform for modern enterprises, announced that Vodafone Idea Limited (Vi) – a leading telecom service provider in India – is using Sprinklr Modern Care, Modern Research and Social Engagement & Sales to transform […]
The big product news from 2022 is reflective of how the Martech landscape is changing. Martechvibe tracks the tech trends shaping the industry. The year 2022 is almost at an end. Looking back at how the solutions market has evolved gives us a clear understanding of where the demand lies and which technologies are gaining […]
