Why is the order delayed? When will it arrive? Can the order be cancelled if it is too late? Hello? While this is just one scenario out of countless communications across industries, it demonstrates the need for a seamless communication network across the company and the brand. With new communication technologies, social media platforms and mobile […]
Businesses are increasingly relying on sentiment analysis tools to determine their brand worth and tailor customer experiences. What aspects of banking do customers despise the most? A bank in Johannesburg was deeply worried about its value perception in the highly competitive market and leveraged Repustate’s AI-powered sentiment analysis API to derive data from two […]
Video CX Platform Hippo Video rolled out its latest feature based on HubSpot‘s custom workflow actions API so customers can efficiently automate across both platforms. This update comes as a response to the increased traction seen for Hippo Video among HubSpot’s users. Hippo Video is currently the only HubSpot integrated video platform covering user’s video […]
We take a look at Google’s offering to marketers as the chosen alternative to third-party cookies. What is Google trying to achieve with FLoC? How does it help marketers? Will marketers be able to shrug off the age-old tradition of working with third-party data and adopt data hygiene in their process? Cookie – Thou Shall […]
Raqmiyat has signed a strategic partnership with Software AG to empower entities in the UAE to deliver data-driven intelligent solutions. Under the agreement, the two companies will address customers’ needs to adopt innovation, gain results and grow sustainably with the lineup of the new Software AG solutions such as Application Program Interface (API) technologies, webMethods, […]
Anghami, the number 1 music streaming platform in the MENA region is joining forces with Ding, the largest mobile top-up platform, to enable their users to stay topped up directly from their Anghami account This means they no longer need to lose connectivity and the music never needs to stop. Under the new partnership, Anghami […]
