Thynk Partners With Dur Hospitality


The partnership will enable the sales organisation at Dur Hospitality to further enhance how they manage their B2B business relationships.

Thynk, the hospitality cloud for operational excellence, announced its partnership with Saudi Arabia-based Dur Hospitality, a leading Saudi hospitality company recognised for its extensive record in managing, developing, and operating a broad portfolio of hotels and residential compounds across the Kingdom at the Future Hospitality Summit in Dubai.

Developed by hoteliers for hoteliers and powered by Salesforce, the world’s largest Customer Relationship Management (CRM) platform, Thynk. Cloud is designed to simplify and automate sales, operations, decision-making, and data management for hotels of any size. The partnership will enable the sales organisation at Dur Hospitality to further enhance how they manage their B2B business relationships and maximise their sales productivity and efficiency.

Pascal Petit, Co-founder & CEO at Thynk.Cloud said, “We are excited to be working with Dur Hospitality, a company at the forefront of our industry regarding modern hospitality, agility, and innovation. Together, we aim to deliver a smart, modern system that not just streamlines processes and drives efficiency but enables hotel teams to deliver a unique guest experience in one of the Group’s branded hotels or an independently managed property.”

Commenting on the announcement, President of Hotel Operations at Dur Hospitality, Hassan Ahdab, said, “Our collaboration with Thynk provides an immense opportunity to interconnect our processes further and accelerate enhanced customer experiences. Thynk’s innovative digital ecosystem will drive personalisation across our properties, amplifying our customer-centric approach and empowering team members to make data-driven decisions in real-time while communicating with ”one voice”. Together, we will take customer-focused service to the next level”.

“We have a shared vision to make hospitality an attractive and rewarding career for the next generation of hoteliers. We are committed to providing hotel teams with the latest innovative, customer-centric, and data-driven solutions. It will allow them to make the right decisions leveraging clean data, deliver better, faster, and more personalised service, and develop higher margin revenues for their properties. We strongly believe that access to modern, smart tools will help young professionals build a rewarding hospitality career and improve their guests’ service. We can’t think of a better partner than Dur Hospitality to do that with”, Petit added.