Clients using T-Portal get access to dashboards any time, allowing them greater control, centralised view, and real-time order status.
Tarjama, the MENA’s language service provider, unveiled its new and improved language and content services platform, T-Portal.
T-Portal is the gateway to multilingual content services, including content creation, subtitling, transcription, transcreation, translation, localization, machine translation, reviewing, video editing, media editing, proofreading, DTP, and more.
“To adapt to the future, we have undergone a digital transformation journey to become the first tech-enabled LSP in the MENA region where all our linguists and team members from Operations, Sales, and Finance sit in a connected framework with the right technology in their hands. This way, they are better prepared for the future, and we can offer our customers a digital and a much smoother content delivery experience,” said Tarjama’s Chief Product Officer, Dr. Rebecca Jonsson.
“In keeping up with global digitization and the ever-changing business landscape, we sought to create a state-of-the-art tool that caters to the complex nature of our customer’s linguistic requirements. With T-Portal 2.0, we’ve revamped our interface, making it even more user-friendly with added features for streamlined content management,” said Tarjama’s Chief Customer Excellence Officer, Mrs. Sahar Salama.
T-Portal users have full overview and control over their language service orders, the progress, spending, invoices, and statement of accounts. Users can also grant access to more people in their organisation on the T-Portal enterprise account, where different users and owners can manage different teams and requirements.
The underlying platform for T-Portal has completely changed, allowing for much faster interaction with Tarjama’s Front-Office team, handling all projects smoothly and timely. Tarjama has put an extra emphasis on data security, which is another key factor and advantage for T-Portal’s usage.
Zaid Al-Radaideh, Tarjama’s Chief Operations Officer, said, “T-Portal provides clients with ease of access anywhere and at any time as well as dashboards that allow for greater control, centralized view, and real-time order status. Users can easily view information within the system or leverage the custom export data feature.”