Novomed Brings Digital Solutions to Patient Care With Okadoc


The technology allows Novomed patients to instantly book virtual and in-person consultations across Novomed’s 10 facilities and over 100 doctors.

Novomed goes live with Okadoc’s doctor booking platform, allowing Novomed patients to conveniently schedule their own virtual and in-person appointments online in just 30 seconds or less.

The new technology gives patients direct access to more than 100 doctors across 10 facilities in Dubai, Abu Dhabi and Al Ain, including secure encrypted video consultations.

To make healthcare services more accessible for residents and visitors of the UAE, Novomed has been working on implementing several systems that make patients a few clicks away from consulting with a medical professional and receiving the treatment that suits their needs.

These include telehealth, which can facilitate access to their services, such as communicating with their medical team, requesting prescription refills, reviewing test results and summaries of previous visits, and scheduling appointments or request appointments-reminders.

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Novomed chose Okadoc’s digital solution because of its unique ability to increase patient satisfaction. Okadoc deploys a holistic health platform that makes it easy to deliver care for patients. By integrating with providers’ health information system (HIS), the proprietary technology improves workflows, practice efficiency and enhances clinical insight.

Using Novomed’s website or mobile app, patients can now search for a provider by name, clinic location, specialty, language spoken, gender, and country of education. Furthermore, patients can see real-time availabilities and book an appointment without any admin support.

With Okadoc’s technology, they can also have video calls and chat electronically with their doctor any time of the day, including the ability to transfer and receive documents and pay for their consultations virtually. Okadoc is the only DHA and TRA-approved video consultation platform in UAE.

“We are thrilled to partner with Novomed to aid in their mission to advancing patient care. Our technology is trusted by the region’s leading healthcare and payor groups. By adopting our solution, Novomed patients can book their in-person or virtual appointments with confidence, knowing they will get the care they need and deserve without any delays,” said Fodhil Benturquia, Okadoc CEO and Founder.

Not only does Okadoc’s technology reduce administrative burdens across hospital support staff, but it is also proven to increase operational efficiency by optimising appointment bookings, and increase payment options for patients.