NBK's Customers To Update Info Using Virgin Mobile

NBK encourages its customers to update their data and provide the bank with new e-mails and Virgin Mobile numbers.  To help customers make their transactions faster, the National Bank of Kuwait (NBK) announced enabling customers to update their mobile numbers via NBK Mobile Banking App or NBK Online Banking, using their new Virgin mobile numbers. […]

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  • NBK encourages its customers to update their data and provide the bank with new e-mails and Virgin Mobile numbers. 

    To help customers make their transactions faster, the National Bank of Kuwait (NBK) announced enabling customers to update their mobile numbers via NBK Mobile Banking App or NBK Online Banking, using their new Virgin mobile numbers.

    NBK recently added Virgin Mobile, the new entrant to the Kuwaiti market. 

    NBK encourages its customers to update their data and provide the bank with new e-mails and Virgin Mobile numbers. It will enable them to receive SMS, Push Notifications and promotional messages about the latest campaigns and offers provided by the bank wherever they are, especially OTP, whether when shopping or ordering food online.

     “At NBK, we strive to enrich our customers’ banking experience by providing all means of comfort and enabling them to make their transactions quickly and easily, anytime and anywhere, leveraging our digital channels and leadership as a provider of digital banking services.” Hala Al Shoaibi, Head of Digital Service Quality Management, National Bank of Kuwait, said.

    “We are seeing a steady increase in our customers’ dependence on digital channels for their transactions because of the services and the continuous enhancements we introduce, in addition to the exceptional circumstances resulting from the pandemic.”

    NBK will safeguard the interests of its customers and maintain the confidentiality and security of their personal information while offering them cutting-edge banking services and payment solutions, said Shoaibi. 

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