Marchex received recognition for its sales engagement product suite, which uses conversational AI to enable businesses to deliver customer experiences that improve sales outcomes and outperform the competition. The Artificial Intelligence Excellence Awards program sets out to recognise those organisations, products and people who bring Artificial Intelligence (AI) to life and apply it to solve real problems. In judging for the award, Business Intelligence Group’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
“Marchex is honoured to receive these awards, which recognise the power that our conversation intelligence and analytics solutions deliver to solve mission-critical problems for our customers,” said Ryan Polley, Marchex Chief Product and Strategy Officer. “Marchex sits in the flow of a tremendous amount of valuable conversational data that augments our ability to innovate. Our passion in helping businesses harness AI has created a robust innovation pipeline, and we look forward to bringing more AI-powered solutions to market in the coming months and years.”
“We are so proud to name Marchex as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, chief nominations officer for Business Intelligence Group. “It was clear to our judges that Marchex was using AI to improve the lives of their customers and employees. Congratulations to the entire team!”