Lucchese Bootmaker Deploys Omnichannel Retail Tech

Retail management solution specialist Teamwork Commerce has partnered with Lucchese Bootmaker, an American manufacturer and retailer of cowboy boots and western apparel, with a focus on its in-store operations.

The tie up will see Teamwork Commerce deploy its omnichannel retail solution across over 100 Point of Sale devices.

This will enable associates to move freely throughout the store, engaging with customers wherever they are. Using cloud technology that supports a centralised database with real-time data across all channels, the solution provides in-store associates with access to information required to deliver a connected and personalised shopping experience.

Lucchese will also leverage Teamwork’s partnership with Adyen to streamline payments. Teamwork’s integration of Adyen’s Pay-by-Link functionality will give additional checkout options. Customers can use their preferred payment methods on branded, secure pages optimised for any device.

Tim Latiolais, Chief Financial Officer at Lucchese, commented, “Delivering seamless customer experiences has become more important than ever. We aim to tie our high quality products with top-tier shopping experiences to ensure an optimal level of customer satisfaction. We believe our partnership with Teamwork Commerce will empower us to ensure our store associates are equipped with the right technology to seamlessly complete checkout transactions, faster and more efficiently.”

Amber Hovious, VP of Marketing and Partnerships at Teamwork Commerce, said, “Lucchese is on a mission to provide unparalleled in-store experiences while maintaining the heritage and craftsmanship the brand is known for. We’re confident that our commerce solution will redefine the PoS experience for Lucchese customers and look forward to our continued collaboration.”

Davi Strazza, President of North America at Adyen, said, “By unifying their commerce experience, from in-store to online, they’ve streamlined everything from terminal management to integrated returns, enabling faster roll-outs and consistent service across channels.”

“With enhanced capabilities like Pay by Link, larger screens for richer interactions, and real-time customer insights, Lucchese is building a smarter, more connected retail journey – backed by scalable infrastructure that supports their continued growth. Lucchese is turning payments into a strategic advantage – one that supports their rapid growth and deepens customer relationships across every touchpoint.”

Lucchese has 31 stores across Texas, Montana, North Carolina, Georgia, Colorado, Tennessee, Oklahoma, and New Mexico.

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