FNB Unveils Mobile eStore

F.N.B. Corporation recently announced that it has integrated its eStore shopping tool into the FNB Direct mobile app as part of a series of innovative enhancements that build on customers’ ability to bank digitally. Along with a significant upgrade to its mobile banking experience, including multiple new features, the Company has expanded its suite of online loan […]

Topics

  • F.N.B. Corporation recently announced that it has integrated its eStore shopping tool into the FNB Direct mobile app as part of a series of innovative enhancements that build on customers’ ability to bank digitally.

    Along with a significant upgrade to its mobile banking experience, including multiple new features, the Company has expanded its suite of online loan applications.

    “Adding the eStore to our mobile app creates a fully digital bank, where customers can conduct routine transactions, purchase products and services, and schedule time with our bankers virtually,” said Vincent J. Delie, Jr., Chairman, President and Chief Executive Officer of F.N.B. Corporation and First National Bank. “We combine the latest industry technology with personalised service so that customers can access the tools, information and consultation they need, whether they are in an FNB branch or are using an online or mobile device.”

    Also Read: CRM Trends To Watch out for

    eStore Enhances FNB’s Solutions Centre Concept

    FNB has enhanced its proprietary Solutions Centres with the transition to the eStore. Now available in the FNB Direct mobile app and on fnb-online.com, the eStore also will be made available at interactive kiosks in First National Bank branches in 2022. The eStore enables customers to use digital technology to complete a wide range of banking activities, including:

    • Shopping for financial products and services with product filtering and comparison resources, including the Help Me Decide guided selection tool.
    • Opening deposit accounts and applying for consumer and small business loans online or on a mobile device. Customers can use the in-branch kiosk to send product selections to their email and continue their purchase at home or when it is most convenient.
    • Scheduling an appointment with an FNB expert. For home mortgage products, customers can even choose an FNB Mortgage representative to work with during the homebuying process.
    • Viewing informational videos.
    • Accessing FNB’s financial education resources.

    Upgraded Mobile Features

    In addition to integrating the eStore, FNB has redesigned FNB Direct to be even more user-friendly. The upgraded app incorporates a new, modern look, streamlined navigation and direct access to the features customers are most likely to use, such as account balances, Zelle payments, shopping and account opening tools, and FNB contact information.

    FNB is advancing toward its goal of delivering a simplified, universal application to make it even easier for consumers to access financial solutions, including credit.

    Topics

    More Like This