Aster Hospitals Adopts 3 M's AI-Powered Speech Recognition Solution 

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Latest speech and AI-powered technology assist healthcare professionals in improving patient care and documentation quality.

In a strategic collaboration with 3M, Aster Hospitals announced it has successfully adopted 3M™ M*Modal Fluency Direct, the latest speech and AI-powered technology. The technology went live across Aster’s facilities in the UAE last month.

The all-in-one solution will enable physicians of any medical speciality to create, review conversationally, edit and sign clinical notes directly within electronic health records. This technology will ensure standardisation and acceleration of clinical documentation processes across Aster hospitals and reduce the administrative burden on healthcare professionals. Furthermore, it will help to improve the clinician and patient experience and drive productivity in the healthcare sector.

Commenting on the technology, Laszlo Svinger, Vice President and Managing Director at 3M Middle East & Africa, said, “At 3M, we apply science and innovation to make a real impact in people’s lives and communities. Through this solution, we are helping healthcare professionals to improve documentation processes and focus on improving the patient experience by allowing them more time to care for their patient.”

The technology uses AI to deliver proactive nudges to clinicians as they document patient encounters in electronic health records, which enables them to proactively address any common documentation deficiencies at the time of note creation. It will improve documentation quality, help with more accurate coding and appropriate reimbursement, and patient safety.

Mohamed Al Holibi, Regional Business Manager at 3M Health Information Systems, said, “We are extremely proud of our partnership with Aster Hospitals. We are happy to see how 3M™ M*Modal Fluency Direct is creating time for physicians and positively impacting physicians’ and patients’ experiences. This technology is helping clinicians in all care settings to capture the complete and accurate patient story while simultaneously focusing on delivering high-quality patient care.”

Padam Kafle, Head of IT and Automation at Aster Hospitals, said, “At Aster, we are constantly seeking opportunities to set new yardsticks to take healthcare to the next level of excellence. We believe 3M Fluency Direct will help us ensure standardisation and acceleration of clinical documentation processes across all Aster facilities. At the same time, this technology will reduce the administrative burden on our physicians, giving them time to spend with their patients.”

Earlier this year, Emirates Health Services (EHS) and Sheikh Shakhbout Medical City (SSMC) adopted this technology.